Care & Education

Quality furniture is an investment in comfort, craftsmanship, and everyday living. Like any investment, it benefits from thoughtful care and a basic understanding of the materials from which it is made. With proper maintenance, your furnishings will retain their beauty and performance for years to come.

The Importance of Routine Care

Just as a vehicle requires routine service to perform at its best, furniture benefits from consistent upkeep. Small, regular habits significantly extend the life of your pieces.

We recommend:

  • Fluffing and reshaping pillows regularly to maintain structure and comfort
  • Rotating and reversing cushions (when applicable) to promote even wear
  • Vacuuming upholstery weekly using appropriate attachments
  • Dusting surfaces with a soft microfiber cloth
  • Cleaning only with products suitable for the specific material

Proactive care helps prevent premature wear and preserves both comfort and appearance.

Protecting your Surfaces

Daily living naturally introduces friction, moisture, and movement. Taking preventative measures protects finishes and structural integrity.

Surface protection best practices include:

  • Using table pads and placemats to prevent scratches, heat marks, and moisture rings
  • Applying felt pads to furniture legs resting on hardwood or other hard surfaces
  • Adding protective padding where bed frames or headboards meet walls
  • Placing soft liners beneath decorative accessories on wood or stone surfaces

These small adjustments help prevent scuffing, scratching, and long-term damage.

When accidents occur

Spills and unexpected accidents are part of everyday life. Prompt attention is important. For significant stains or damage, we recommend utilizing professional cleaning services that specialize in fine furnishings.

If you are uncertain about the appropriate next step, our service team is available to guide you.

Cleaning Guidelines by Material

Wood

Different materials require different approaches. Understanding what your furniture is made of ensures proper care.

Care Instructions
  • Clean with a slightly damp, warm cloth
  • Use mild soap only when necessary (gentle hand soap is sufficient)
  • Immediately dry surfaces thoroughly
  • Avoid leaving water or moisture standing on the surface

Most modern finishes do not require polish. Polish is typically recommended only for higher-sheen finishes and should be used sparingly.

Fabric

Fabric performance varies by fiber content and weave. Always reference your manufacturer’s cleaning code.

General Guidelines:

  • Vacuum regularly using an upholstery attachment
  • Address spills promptly to reduce staining
  • Clean according to the manufacturer’s cleaning code
  • Avoid over-saturating fabric during cleaning

For specific product questions, our service team is available to assist with manufacturer recommendations.

Leather

Leather is a natural material that develops character over time. Wrinkles, markings, and subtle color variation are inherent qualities, not defects.

Understanding the tanning and finishing process is essential before cleaning.

  • Most residential leathers are protected or top-coated, designed for everyday use
  • Protected leathers may typically be cleaned with warm water and mild soap or a manufacturer-approved leather cleaner
  • Specialty or aniline leathers may require more delicate care

Always test any cleaning solution in an inconspicuous area before full application.

Glass

Glass surfaces are durable but should be cleaned carefully to protect surrounding materials.

  • Apply glass cleaner to a cloth rather than spraying directly onto the surface
  • This prevents overspray from contacting wood, metal, or stone components
  • Use non-abrasive cloths to avoid scratching
Metal

Metal finishes may include powder-coated, brushed, plated, or painted surfaces.

  • Clean with warm water and a soft cloth
  • Dry thoroughly to prevent spotting
  • Avoid abrasive pads or harsh chemicals that may damage the finish
Stone

Natural stone is porous and may require periodic maintenance.

  • Most stone surfaces are sealed at the factory
  • Some materials may require resealing depending on usage
  • Use stone-safe cleaners only
  • Avoid acidic or abrasive products that may etch the surface

Specific maintenance instructions will be provided if additional care is required for your piece.

Product Cautions

To preserve the integrity of your furniture:

  • Avoid solvent-based cleaners, including acetone
  • Do not spray perfumes, air fresheners, or household cleaners directly onto furniture
  • Always test cleaning products in an inconspicuous area

Improper product use may result in discoloration, breakdown of finishes, or permanent damage.

Manufacturer Standards

Each piece is crafted according to the manufacturer’s specifications and quality standards. Variations in comfort, firmness, wood grain, color tone, and texture are natural and expected.

These characteristics reflect the authenticity of the materials and the individuality of the craftsmanship.